Summary
I’m a technically driven IT Specialist with a deep interest in networking, IoT, and system reliability. I balance a broad portfolio across remote-managed and on-premise environments, including administering Teltonika RMS and other failover solutions, managing MDM for Slot Machine Interface Boards (SMIBs), providing escalated support for kiosks and edge devices, overseeing internal IT operations, and deploying remote software to 30+ client sites. I take pride in tackling complex technical challenges, automating processes, and staying on the edge of evolving technologies.
Experience
M3t – Information Technology Specialist
Aug 2022 – Present | Norman, OK
- Administer Teltonika RMS (RUTX11, RUT360, RUTM50) alongside Fortinet, Acumera, and Ubiquiti/UniFi for LTE failover and primary WAN links.
- Manage MDM platform for Slot Machine Interface Boards (SMIBs), including OS/firmware updates, policy enforcement, and advanced troubleshooting.
- Provide high-level escalated support for financial kiosks and IoT edge devices in gaming, hospitality, and stadium environments.
- Oversee staff workstations, on-site servers, network infrastructure, and secure connectivity across multiple office locations.
- Deploy and maintain backend software on 30+ client sites across the U.S., Canada, and the U.S. Virgin Islands to streamline provisioning workflows and ensure uninterrupted service.
Sooner Spectator Magazine – Website Manager
Jun 2019 – Present | Norman, OK
- Managed content updates, ad delivery, analytics tracking, and backend site integrity.
Projects
iTech Penetration Testing
Feb 2018 – Dec 2019 | Norman North High School
Assessed first-gen MacBooks for vulnerabilities, documented findings, and implemented student-device security improvements. Gained hands-on skills in vulnerability analysis, ethical hacking, and report writing.
Education
Moore Norman Technology Center – Cyber Defense (Aug 2021 – Nov 2022)
- Focused on cybersecurity, networking, operational security, and IoT hardware/software.
Epic One On One Charter High School – High School Diploma (2020–2022)
Norman North High School – High School Diploma (2018–2020)
Certifications
Technical Training: Fundamentals – Teltonika Networks (Issued Mar 2025, Exp. Mar 2027)
Credential ID: TT-FM000000123
Skills
Networking & Security
Teltonika RMS
Fortinet
Ubiquiti/UniFi
VPN
Firewalls
Platforms & Tools
MDM
Microsoft Azure
Microsoft 365
Office 365
SQL
Core Competencies
Escalated Support
Deployment Automation
Troubleshooting
Data Analysis
Customer Service
Additional: IoT Management · IT Infrastructure Management · VLAN · Managed Services · Network Switches · IT Integration · IT Operations · Microsoft Office · Microsoft Excel · Microsoft Word · IT Asset Management
Languages
- English – Native
- Japanese – Limited Working Proficiency
