Jacob Upchurch

Summary

I’m a technically driven IT Specialist with a deep interest in networking, IoT, and system reliability. I’ve built a strong foundation in deploying and supporting remote networks, cellular failover systems, and edge devices, especially in demanding environments like financial kiosks and hospitality networks. I take pride in tackling complex technical challenges, automating processes, and staying on the edge of evolving technologies.

Experience

M3t – Information Technology Specialist

Aug 2022 – Present | Norman, OK

• Escalation point for complex IT issues across remote-managed networks.
• Managed Teltonika devices (RUTX11, RUT956, RUTM50, TSW210, TSW212, and many others).
• Oversaw cellular failover systems, RMS diagnostics, and site automation processes.
• Maintained router configuration files and implemented zero-touch router deployments.
• Managed MDM (Mobile Device Management) solutions for remote IoT infrastructure.

Sooner Spectator Magazine – Website Manager

Jun 2019 – Present | Norman, OK

• Managed content updates, ad delivery, analytics tracking, and backend site integrity.

Lowe’s – Cashier

Nov 2021 – Aug 2022 | Norman, OK

• Provided exceptional service, accurate transactions, and product knowledge support.

Projects

iTech Penetration Testing

Feb 2018 – Dec 2019 | Norman North High School

Assessed first-gen MacBooks for vulnerabilities, documented findings, and implemented student-device security improvements. Gained hands-on skills in vulnerability analysis, ethical hacking, and report writing.

Education

Moore Norman Technology Center – Cyber Defense (Aug 2021 – Nov 2022)

• Focused on cybersecurity, networking, operational security, and IoT hardware/software.

Epic One On One Charter High School – High School Diploma (2020–2022)

Norman North High School – High School Diploma (2018–2020)

Certifications

Technical Training: Fundamentals – Teltonika Networks (Issued Mar 2025, Exp. Mar 2027)

Credential ID: TT-FM000000123

Skills

• Cybersecurity, Cyber Defense, Customer Service
• SEO, Web Maintenance, HTML, Google Analytics
• Teltonika RMS, Microsoft Azure, IoT, Technical Support
• IT Infrastructure, Communication, Networking, Computer Maintenance

Languages

• English – Native
• Japanese – Limited Working Proficiency